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Multiple Vulnerabilities in CISCO 

Indian – Computer Emergency Response Team (https://www.cert-in.org.in)

Severity Rating: MEDIUM

Systems Affected

Cisco Unified CCX

Cisco Unified Intelligence Center

Overview

Multiple vulnerabilities have been reported in the Cisco Unified Contact Center Express (Unified CCX), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Packaged Contact Center Enterprise (Packaged CCE), and Cisco Unified Intelligence Center (CUIC) could allow an authenticated, remote attacker to disclose sensitive information, download arbitrary files, execute arbitrary commands, and elevate privileges to root. To exploit these vulnerabilities, the attacker must have valid credentials.

Target Audience: 

All IT administrators and individuals responsible for maintaining and updating in Cisco Unified Contact Center Express (Unified CCX), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Packaged Contact Center Enterprise (Packaged CCE), and Cisco Unified Intelligence Center (CUIC).

Risk Assessment:

High risk of data manipulation and service disruption.

Impact Assessment:

Potential impact on confidentiality, integrity, and availability of the system.

Description

1. Arbitrary File Upload Vulnerability ( CVE-2025-20375   )

This vulnerability exists due to insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by uploading a crafted file to the web UI.

Successful exploitation of this vulnerability could allow the attacker to upload arbitrary files to a vulnerable system and execute them, gaining access to the underlying operating system.

2. Remote Code Execution Vulnerability ( CVE-2025-20376   )

This vulnerability exists due to an insufficient input validation associated to file upload mechanisms. An attacker could exploit this vulnerability by uploading a malicious file to the web UI and executing it.

Successful exploitation of this vulnerability could allow the attacker to execute arbitrary commands on the underlying system and elevate privileges to root.

3. Arbitrary File Download Vulnerability ( CVE-2025-20374   )

This vulnerability exists due to insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI.

Successful exploitation of this vulnerability could allow the attacker to gain read access to arbitrary files on the underlying operating system.

4. Information Disclosure Vulnerability ( CVE-2025-20377   )

This vulnerability exists due to improper validation of requests to certain API endpoints. An attacker could exploit this vulnerability by sending a valid request to a specific API endpoint within the affected system.

Successful exploitation of this vulnerability could allow the attacker a low-privileged user to view sensitive information on the affected system that should be restricted.

Solution

Apply appropriate updates as mentioned in Cisco Advisory

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSn

Vendor Information

CISCO

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSn

References

CISCO

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSn

CVE Name

CVE-2025-20375

CVE-2025-20376

CVE-2025-20374

CVE-2025-20377

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Thanks and Regards,

CERT-In

Incident Response Help Desk

e-mail: incident@cert-in.org.in

Phone: +91-11-22902657

Toll Free Number: 1800-11-4949

Toll Free Fax : 1800-11-6969

Web: http://www.cert-in.org.in

PGP Fingerprint: A768 083E 4475 5725 B81A A379 2156 C0C0 B620 D0B4

PGP Key information:

https://www.cert-in.org.in/s2cMainServlet?pageid=CONTACTUS

Postal address:

Indian Computer Emergency Response Team (CERT-In)

Ministry of Electronics and Information Technology

Government of India

Electronics Niketan

6, C.G.O. Complex

New Delhi-110 003

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