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Denial-of-Service Vulnerability in SolarWinds Web Help Desk

Indian – Computer Emergency Response Team (https://www.cert-in.org.in)

Severity Rating: HIGH

Software Affected

SolarWinds Web Help Desk versions prior to 2026.2

Overview

A vulnerability has been reported in SolarWinds Web Help Desk which could allow a remote attacker to cause a denial-of-service (DoS) condition on the targeted system.

Target Audience:

Individuals and organizations using SolarWinds products.

Risk Assessment:

High risk of denial-of-service (DoS).

Impact Assessment:

Service disruption, application crashes and temporary unavailability.

Description

SolarWinds Web Help Desk (WHD) is used by organizations to streamline IT support operations and service management processes.

The vulnerability exists in SolarWinds Web Help Desk due to improper allocation of resources without limits or throttling. A remote attacker can exploit this vulnerability by sending specially crafted HTTP or HTTPS requests.

Successful exploitation of this vulnerability could allow a remote attacker to a denial-of-service (DoS) condition on the targeted system.

Solution

Apply appropriate updates as mentioned:

https://www.solarwinds.com/trust-center/security-advisories/cve-2026-28299

References

 

https://www.solarwinds.com/trust-center/security-advisories/cve-2026-28299

CVE Name

CVE-2026-28299

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Thanks and Regards,

CERT-In

Incident Response Help Desk

e-mail: incident@cert-in.org.in

Phone: +91-11-22902657

Toll Free Number: 1800-11-4949

Toll Free Fax : 1800-11-6969

Web: http://www.cert-in.org.in

PGP Fingerprint: A768 083E 4475 5725 B81A A379 2156 C0C0 B620 D0B4

PGP Key information:

https://www.cert-in.org.in/s2cMainServlet?pageid=CONTACTUS

Postal address:

Indian Computer Emergency Response Team (CERT-In)

Ministry of Electronics and Information Technology

Government of India

Electronics Niketan

6, C.G.O. Complex

New Delhi-110 003

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